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Marketplace on Main

Policies

Return & exchange policy

We want you to be completely satisfied with your purchase. We'll do our best to get you there.

  1. 30-day window

    We want you to be completely satisfied with your purchase. We will do our best to reach your satisfaction; however, return requests must be made within 30 days of when the order or purchase was placed and be accompanied by your original purchase receipt.

  2. Personalized products

    For personalized products, all sales are final unless the error was on the store's part.

  3. Clothing condition

    In the case of clothing, the item must still be in new condition with tags still attached.

  4. Value of returns

    Returns and exchanges will be made for the same or lesser value as the current price, as determined by the receipt or the current price as marked in store.

  5. Refund or credit

    Refund or account credit will be determined case by case. Questions? Call us at 205-285-9223 or email marketplaceonmain741@gmail.com.

Questions about a specific order? Call 205-285-9223 or send us a message.